Testimonials & Feedback
(Please tell us about your experience using the form at the bottom of the page.)
We can’t vouch for the foundation work provided by this company, but can definitely confirm that they are a great group of people! Gaven and his volunteer army drove down to Rockport /Fulton after hurricane Harvey to provide much needed manpower, supplies, and smiles! Bringing water, pet food, and essential supplies was great, but to actually chip in with chain saws, 4wheelers, and hard work, too, was above and beyond! Thank you for taking your time and money to help our little community, we hope you’ll return on a good day to fish!
The Self’s – Fulton, TX
Roya and I received the PDF’s of all our necessary documents and by regular mail. Thank you for your terrific help and customer service. You were excellent at educating us on what was going on with the house, looking at the causes of the foundation problem holistically and proactively, and taking the time to come out and explain everything. These were the reasons we went with you for the work and these are the reasons we will call you first for the next home we buy needing foundation assessed. Your office was professional and took care of what we needed on the side of documentation. Thank you again for all your great work and help.
Greatest people I’ve ever worked with. Did a great job and got in and out in record speed. Would & will recommend Straight Line to friends and those who need the foundation work.
Thanks again for the Great Job.
Jack Reaves – Aubrey, TX
Very satisfied with this company. They are very motivated to make you satisfied with your project. I would whole heartily recommend Straight Line!
Bette – Lake Worth, Texas
We just wanted to send y’all a note to say that we are very happy with the foundation work that was completed at our house. The foreman and crew were very professional and friendly. They got right to work and fixed the issues without any problems. We really appreciate the great service on this warranty work, and will gladly recommend your company to others!
Theresa – Grapevine, TX
After searching online for foundation repair company’s and reading reviews online and speaking to companies I was at ease when I spoke to Straight Line. Gavin came out and did a great job. Very professional and polite. When they scheduled the job the guys came on time and did not have any problems with removing plants bushes and replanting them. Top notch work. Have recommended them to anyone that needs foundation work done.
Trey R. – Rowlett
I was pleased with the recent foundation repair service provided by Straight-line. Their workmen were able to provide the required interior piers to stabilize my foundation with minimum disruption to my family. This was done by tunneling from the outside, rather than breaking my original stain concrete floors from inside. The work was done within the time originally specified, even with rain delays. Gavin, the owner stands by what he says and his entire staff are great people with whom to work.
Robert M. – Cedar Hill, TX
Gavin went over to our home yesterday and he spent a great deal of time inspecting the home and giving me suggestions. He was courteous and very honest. He mentioned we might have a plumbing leak that could be the reason for the foundation issue and suggested we get a plumber to look and see if there is a leak and then do the foundation repair. Most companies I think would have said to fix the foundation right away for financial gain and by Gavin telling me to fix the possible leak first that tells me they are trustworthy and I DO look forward to repairing our foundation with Straightline as soon as we rule out plumbing issues.
Ariel – Fort Worth, Texas
From the moment we found out we needed foundation repairs in order to complete the sale of our home, we were panicked. We began research with foundation companies and Structural Engineers and it only made matters worse. There was an extremely varies opinion of what our house needed and what it would cost. From the moment I met with Gavin, I knew we would be in good hands. His honest approach was a welcomed change! Finally, I was dealing with someone who talked to me with respect and walked me through why I was getting all the varied feedback and estimates from other companies and engineers. When we chose Straight Line, they quickly set up and completed the work. The crew, led by Josh, was awesome. They clearly were ready to work hard and do things right. Everyone I dealt with was beyond helpful and professional. I would HIGHLY recommend SLFR.
C Hill – Dallas, TX
Straight Line will be my first and only choice for foundation repair. They were the company of choice for my house and my mother’s house. My mother’s house had several “repairs,” from other foundation repair companies. None of them actually fixed anything. In fact, they made things worse. At one point, the difference in elevation of the room was so great that you could see it. A ball placed in one corner rolled across the room to the opposite corner.
StraightLine not only stabilized the foundation but they removed these other “repairs.” They went above and beyond in several ways that were not part of the original agreement. Every item in the agreement was more than satisfactory and the pricing was very competitive. The Warranty along with a copy of the agreement and invoice appropriately marked “Paid” will be a plus when the house is sold. I cannot say enough for the quality of the work and the concern that the staff has for the customer.
Jim Gilbert – Fort Worth, TX
Most professional team I have ever worked with. I would recommend them for any and all types of foundation needs.
Bruce Klotzman – Investor, DFW, TX
Top notch! After getting bids from a total of 9 foundation companies we decided on Straight Line. We chose them because they were very honest in the info they gave us regarding our foundation, soil, the problem we were having and the cause of the problem. This was confirmed per the outside engineer that was hired. They were dependable; left the property very clean. Gavin & Ryan were both very helpful and courteous. Even doing a few little extras that were not in the contract. Not the cheapest but not the most expensive bid either. As I told someone, buying generic ketchup to save $ is one thing but I’m not taking the cheap way out on our home!
Kristy K. – Watauga, TX
They are very professional. The customers were very happy with them. Because of their excellent service we were able to go to the closing table with no hitches along the way!
Martha C. – Fort Worth, TX
Very well pleased with their work. The rep was very nice too. Work was done quickly and professionally, as well as good value for the money.
Ruth Ann P. – Olney, TX
Retaining wall looks great and the fence on it should be there for a very long time.
Eugene M. – Arlington, TX